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Repeat business rarely happens by accident. It comes from small, consistent gestures: following up after a project, sharing something useful, and making it easy to say yes again.

Create a simple rhythm. A quarterly check-in call, an annual review of results, and a short note when you spot an opportunity relevant to their goals.

Partners trust people who are generous with their attention long after the invoice has been paid.

Crestline Group — p7
Turning One-Time Clients into Long-Term Partners